Linux’s best feature yet – an anti-sue filter

One of my colleagues recently raised the question of litigation threats in regards to open source. As open source gains prominence in corporate North America, it becomes a juicier target for patent infringment lawsuits. In a way, it’s quite flattering; the big tech companies are so awash in lawsuits to the point that getting sued can be viewed as a sign of virility.

However, as open source projects are typically not rich enough to hire a batallion of black-suited lawyers, the open code policy can become a liability for everyone involved, including the corporate users it is wooing.

Of course, it’s a two-way street. Because code is open, developers can police themselves to ensure no plagarized code ever gets checked in. But my colleague pointed out that searching for prior art is tricky even for a seasoned patent agent. For open source to gain acceptance in the corporate boardroom, the code has to be 110% secure from messy IP lawsuits.

In light of the agonizing SCO v. IBM case, many third-party Linux distributors have stepped up to tha plate to offer legal indemnification to its customers. Red Hat’s Open Source Assurance Program is a good example of this. (Hiring some new legal muscle doesn’t hurt, either.)

Linus himself has made it easier to track changes with their new Developer’s Certificate of Origin. This way, every contributor must “sign off” on his or her code changes. The development path becomes documented much better and as a result, infringment claims become easier to source.

Pamela Jones of Groklaw laments, “It’s a crying shame watching Linus having to learn the dark side’s wicked ways so as to route around them, but to his credit, he is learning and applying his brains and skills to the task.” However, I’ve argued that open source software’s major failing is not technical in nature; it’s the perception that they’re diamonds in the rough. Indeed, this is yet another step to garner the trust and legitimacy that Linux deserves.

Along the way to the conference

Probably the coolest discussion I had on VoIP was with my taxicab driver on the way to VON Canada 2004. Wearing a smart sport jacket and Bolle sunglasses, he expounded his advanced telecommunications theories to me as he navigated the streets of North York.

“I see a lot of Bell trucks everywhere,” he said. “Are they doing network expansion?” I pointed out that it could just be regular maintenance, although Bell is currently deploying OPI-DSLAMs to grab more ADSL customers. He shook his head. “No, they must be laying fibre. The future is in fibre.” He concluded that “Bell Canada sold BCE Emergis to get the money to expand their network before anybody else does.” He also pointed out that there was no longer any money in phone services, while waving his tiny cellphone at me. “Bell wants to expand into Voice over IP, and video!”

When I asked him how he learned about all this stuff, he proudly proclaimed, “I listen to 680 News on the radio, all day!”

Enterprise attitude beyond this point

I find that VoIP, hypermedia, and open source have similar characteristics and objectives: they are all based on a decentralized network of users, sport an advanced form of modular flexibility, and they all are disruptive technologies that obsolesce the middleman monopolies – the telcos, the mainstream media, and the software corps, respectively.

So it didn’t suprise me very much for VON Canada 2004 to have a panel titled, “Blogging, Wikis and Twikis in the Enterprise”. Unfortunately, it also didn’t surprise me to see only nine attendees in the room, myself included.

Half of them did not know what blogs or wikis were, so Ronald Gruia of Frost & Sullivan started off with definitions. He defined blogs as periodic posts typically ordered in reverse chronology. He defined wikis as webpages where any one user can freely create and edit content at will. He defined a “twiki” as a wiki with revision support. (I called him out on this one, pointing out that any wiki system worth it’s mettle has content control. He admitted that in his haste in creating the presentation, he may have made an error. Twiki is just the brand name for yet another kind of wiki – albeit a pretty robust one.)

In identifying areas of disruption:

  • news dessimination and user comments = blogs?
  • whiteboard collaboration apps = wikis?

IP telephony involves OPEX savings in order to drive higher revenues per employee. Blogs and wikis can do the same, by driving higher enterprise collaboration. [Ronald Gruia writes: “IP telephony sales pitch is changing from OPEX savings to higher productivity. Lower OPEX does not necessarily drive up employee productivity. But the apps will.”]For example, Wikipedia, an online wiki started in 2001, now boasts more words than the Encyclopedia Britannica. Every article was written voluntarily by someone on the Internet, and the content is typically high in quality.

James Thompson, CommPartners and moderator of the wiki VoIP-Info.org, cites the real reason why blogs and wikis are the next big thing: they have an extremely low barrier to participate. You only have to type your words in, and the document engines do the rest: HTMLizing, timestamping, and archiving.

And yet, I see companies spending hundreds of thousands of dollars on large, unwieldly CMSs with pretentious interfaces and daunting access restrictions. Employees fumble with Outlook, sluggishly sifting through hundreds of emails and sharing enormous 50MB PowerPoints.

Meanwhile, teenagers and university students use lightweight blogging and wiki systems, available as free and open source software downloads, and share their minds with the entire world.

VON Canada 2004 – fair game

Just got back from VON Canada 2004, held in Markham from May 18-20. Not the best conference I’ve been to, I’m afraid. Hard copies of the presentations were absent. Attendees didn’t even get notepads. The presentations seemed hastily prepared, with the presenters themselves lacking good public speaking skills. The exhibit area only featured nine exhibitors. Telus was the only “big name” booth there; Bell Canada didn’t even bother to show up.

Carl Pulver rationalized that it was because they had only 10 weeks to prepare – less than half the typical implementation time. This was also their first Canadian VON conference. The catering and the location, the Hilton Suites, was top notch, however. Still, for a conference that cost a cool $2,095 per person for three days, I expected a bit more.

The highlight of the conference was undoubtedly the keynote delivered by the deliciously disruptive Niklas Zennstrom, founder of Skype Technologies SA.

Zennstrom is the creator of Skype, a peer-to-peer Internet telephony software available for free download. (He was also the man behind KaZaa, the P2P application that’s giving the RIAA so much grief.) He mentioned that Skype, currently in beta, will be formally launched in the summer in three different flavours:

  • Skype – a free version for customers to engage in high quality PC to PC voice calls to each other.
  • PocketSkype – a free version that works on a wireless PocketPC – essentially turning a WiFi-enabled PDA into a VoIP phone.
  • Skype Plus – a subscription-based version with voicemail functionality and the ability to call a PC running Skype from a regular POTS phone (POTS to PC).
  • SkypeOut – a premium prepaid version that allows PC to POTS phone calling, and compatibility with headsets and cordless phones. Skype Technologies is talking with Seimens and Plantronics on developing Skype-enabled cordless phones and handsfree Bluetooth headsets.

Skype Technologies currently has secured about $18.8 million US in VC funding. While still in trial, Skype boasts over 4 million users worldwide.

Girish Pathak, Chief Customer Strategist, TELUS has a similar but different vision. He thinks businesses should foresightfully consider mobile platforms as the primary method of deployment.

The competitive landscape will become much larger. The providers can be anything from Skype to ILECs. Data systems could be provided by IBM or Microsoft. Finally, the content, such as entertainment, has w vast market of players involved.

He does express doubt in Skype’s success, however, saying the all-too-true adage, “bandwidth isn’t free.” It is true that the IP network is dumb, making the incumbent carrier a fifth wheel, but Pathak believes that the true intelligence of the network will be with the content provider. Whoever can obtain that position, whether they are an ILEC or not, will win in the new VoIP market.

Innovation is forever

My dad yesterday told me he was going to prepare a presentation on Innovation, and asked me “what is innovation?” The question caught me offguard, since innovation is a pretty broad topic. I thought up a pop science answer to the question and told him this:

Innovation is like a diamond. It can be quantified with 4 C’s:

Creativity: The ability to think laterally. This can be augmented with TRIZ, mindmapping, Blue Sky sessions and other methods of generating that “spark”.

Commitment: A clear focus, tangible support from management, plus consistent flow of resources. If you keep pulling people off research, nothing will be accomplished.

Collaboration: Maximizing knowledge reuse. This may mean creating interdisciplinary teams.

Communication: There is more to collaboration than teamwork. It’s also asking the tough questions, doing to due diligence, networking with experts, and debriefing colleagues.

Open source in Canada

Will be heading to the Open Source Conference tomorrow at the University of Toronto. It takes place between May 9 to 11, and features such speakers as Bob Young (RedHat co-founder and owner of the Ti-Cats), Eben Moglen (FSF), and even a guy from MS’s Shared Source Initiative. I hope it will be informative.

Some industry stats from the Canadian Advanced Technology Alliance:

Open source is becoming an explicit component in enterprise IT strategy and architecture. Only 13% of respondents do not include open source in their strategy. The majority acknowledged open source as both an:

  • Implicit component such as a default option for the web, e.g. Apache (55%) or part of commercial hardware or software (30%)
  • Explicit component such as open source business applications (50%) or custom in-house code (51%), for the purposes of both middleware/interoperability and business solution functionality.
  • Almost half of respondents have defined formal policies and practices for both internal open source development , and only a quarter for external sharing back to the open community.

Most interestingly, Canadian IT departments list OSS’s #1 benefit is reliability, followed by performance and then price. The top two concerns are intellectual property concerns, and the hassle to research and assess the software.

ITBusiness.ca has some extra background on this CATA survey, however: the survey only attracted a few hundred responses, and 75% of them were from SMBs.

I think that many open source applications is at a tipping point right now. They’re maturing rapidly versus the proprietary market leaders, but the market leaders are entrenched in their positions and are fiercely fighting back, sometimes with innovative tech and sometimes with marketing tactics (such as “FUD”). Regardless, I think many OSS applications will either make the big time or never will.

The anti-servant leader

Or, how not to run an IT department. Isen.blog cites a CIO Magazine article which does a post-mortem on AT&T Wireless.

AT&T Wireless tried to outsource everything to save money, demoralized employees by not fessing up to rumours to impending layoffs, and bungled a critical system upgrade. AT&T Wireless was bought up for a song by Cingular last year.

Take a look at the CIO’s uh, unique brand of driving employees to success…or something:

Former employees say morale wasn’t helped by [AT&T Wireless’s CIO Christopher Corrado]’s first presentation to the IT group, in which they say he proclaimed, “Come in every day and expect to be fired.” Intended to inspire the troops to greater effort, the talk backfired, says another former employee. “We all came away saying, ‘Who is this arrogant jerk?'”

The comments are pretty amusing too, if depressing. Ex-employees regale tales of having their warnings and recommendations given less attention than those of contractors, having to train their H1-B replacements before they were terminated, and of Corrado having his Ferrari delivered to the company parking lot during layoffs.

Portal potty

BCE has finally decided to leverage its extensive media saavy to provide high-bandwidth content to Bell Sympatico subscribers. The web portal is currently in the works, but if you are on Sympatico, you can take a sneek peak at Sympatico Fast Lane: Members Only and speed.sympatico.ca.

Most portals are pretty blah. Half the MSN.ca portal are advertisements cleverly fastlane.jpg disguised as news articles. Sympatico.ca’s current portal is not easy to customize. And don’t get me started on Yahoo!

However, Sympatico Fast Lane seems to have some truly interesting, unique features in the works:

NHL SnapShot: Watch an abridged 20 minute clip of any hockey game from the previous night. Today, you can see the Leafs lose the playoffs :(.

2004 Juno Awards: Exclusive live webcast.

Off the Air: A compilation of funny TV commercials to watch. An intriguing feature, considering AdCritic is no longer around.

Download Centre: Members-only download site for game demos, movie trailers, etc. Never wait at FilePlanet again.

SayMail: You can create your own email greetings, complete with images and a voice recording.

However, I await the day that CTV (part of Bell Globemedia, which is a subsidiary of BCE) offers their TV shows online as video downloads, kinda like what the BBC is doing now.

Like fighting with one hand behind your back

New York Times had an article today on how VoIP will change the competitive landscape in Canada with regards to data communication.

One thing’s for sure, there will be more competition around – the question is how substantial it will be. I’m still not 100% convinced that the likes of Primus and Vonage have the killer app, but they’re products are definitely decent.

An interesting quote about how regulated the ILECs are:

…The phone companies are especially concerned that VoIP technology will give cable operators a free hand to offer “triple play” bundling, or discounted prices for packages of TV, Internet and local phone service.

B.C.E. and Telus also bundle services, but they are not allowed to offer a discount of more than 10 percent on the usual retail price. These restrictions do not apply to new suppliers of local phone service or to unregulated services, like wireless, cable, Internet and long-distance phone calls.

Sabia and others are calling for the CRTC to loosen the leash around their necks so that they can better compete with the new smaller, faster players. Sabia cites the impending convergence of IP, voice and wireless will easily give competitors a massive upper hand if BCE is not allowed a level playing field.

For now, the CRTC is satisfied with giving the ILECs a handicap via VoIP regulations that the CLECs do not have to follow.

Patently absurd

Microsoft accidentally receives a patent for a kind of apple tree: Apple patented by Microsoft. It should be noted that Canadian patent law does not allow you to patent living things, although one could patent the techniques in genetic engineering or breeding.

In other news, Wired reports that the NRC is recommended some “decisive steps” to fix the US patent system:

Those steps include, among other things, hiring new patent examiners, creating a more open system for challenging questionable patents, and rejecting more patents on processes that are deemed to be “obvious” by people in the field.

Chris Pratley weighs in with some thoughts on patenting at Microsoft (and gives a few potshots at open source software too, but what can you do):

“Microsoft gets “submarined” quite often. A small company or individual has an idea, which they patent as quietly as possible. Then they sit back and wait (years if necessary), until some big company develops something (independently of course) that is sufficiently similar to their idea that they can surface and sue us…The people involved often never had any intent of developing their idea, and they also make sure to wait until we have been shipping a product for several years before informing us they think they have a patent on something related, so that “damages” can be assessed as high as possible…

Another view is that big companies patent lots of things, and then by the implicit threat of suing the “small guy”, prevent innovation from moving forward.”

As you know, SCO, Eolas, Patriot and Forgent have pulled this stunt recently. Did you know there are many other companies like these out there whose major source of income is from litigating other companies for patent infringement? Pretty sad but true.